Before you place your first order, read through the answers below: they cover what students most often ask about our writers, deadlines, revisions and payments. The legally binding versions of these rules live in the Terms and Conditions; this page is the plain-words summary.
If your question is not here, the support team answers around the clock through the contact page or at support@college-paper.com.
Frequently asked questions
What types of paper writing do you offer?
Everything you will meet in school: essays of every type, research papers, term papers, coursework, case studies, lab reports, article critiques, annotated bibliographies, reaction papers, book reports, speeches, PowerPoint presentations, admission essays, personal statements, theses and dissertations. Editing and proofreading of your own draft are available as separate services.
Do your writers have any qualifications?
Yes. Our hiring policy only admits writers with an MA or PhD degree and proven experience in their subject, and each applicant passes writing tests before taking live orders. The quality level you pick in the order form decides which of those writers are eligible for your paper.
How can I be sure that my order will be assigned to a specialized writer?
Orders are matched on the subject, academic level and deadline you set in the form, not on whoever is free. If we do not have a qualified writer for an unusual topic, we say so before taking your money rather than after.
Can I communicate with my writer and ask for amendments if necessary?
Yes. Once a writer is assigned, the messaging system in your account connects you to them directly. Use it to answer questions, send extra materials or clarify an instruction while the work is still in progress.
How can I monitor the progress of my paper?
The order in your account shows its current status at every stage, and the messaging system lets you ask the writer or the support team for an update at any time.
Can I request a draft from my writer?
Yes, on orders whose deadline leaves room for it. Ask through the messaging system and the writer will share an outline or a partial draft so you can confirm the direction before the paper is finished.
How will I receive my paper?
The finished paper appears in your account for download and we notify you by email the moment it is there.
Do you guarantee to deliver my paper on time?
Yes. The deadline you set in the order form is binding on us, and it starts counting from the moment your payment clears. If anything threatens the date, support contacts you rather than staying quiet.
Will my paper be plagiarism-free?
Every paper is written from scratch to your instructions and checked before delivery. If you want documentary proof, a plagiarism report can be added to the order for an additional fee, as set out in the Terms and Conditions.
Can my writer make changes if my professor changes the instructions?
Tell us through the messaging system as soon as it happens. Changes sent before a writer is assigned simply become part of the brief. Changes after that point may count as editing rather than revision, which the Terms and Conditions treat as a separate service, so the earlier you write, the better.
What should I do if I face any difficulties with my order?
Write to support through your account or at support@college-paper.com. The team is on shift around the clock and every answer stays in writing, attached to your order.
What if I am not satisfied with the final paper?
Request a free revision through your account within 14 days of first delivery, or within 30 days for dissertations, theses, proposals and other large works. Point to the instruction that was missed and the same writer normally corrects it. Requests that change the original brief count as editing instead, and refund cases are assessed under the Terms and Conditions.
What payment methods do you accept?
You can pay with a credit card or PayPal when you place an order at our website. We accept all major credit cards. If you are having any issues while placing the order or you need more information about the payment methods, please contact our 24/7 customer support.
Last updated